The dispatch of order takes place the next day after the receipt of payment.
Tracking numbers are provided for all shipments which can be tracked to the from and to the package destination.
All packages are shipped from within the European Union with delivery confirmation.
Domestic packages are shipped by Regular Mail for €10
All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case then please email us and we will work with you. Each case is handled individually.
You are responsible to know the laws of your country . Please research all peptides and research chemicals to ensure that they are legal for importation PRIOR to ordering. Once the order has left our premises we cannot be held responsible for customs hold ups or seizures.
Shipping cost includes the processing of order, packaging and postage fees. FREE SHIPPING OPTION
We will accept returns if it is due to damage that is our fault or manufacturers defects. The items that we sell are peptides and as such could degrade if improperly handled. As a result we are unable to resell products once they have left our warehouse. All products must be returned to qualify for a refund.
There are certain extenuating circumstances where we will accept returns of unopened research chemicals. The return must be within 30 days of the time of the purchase. Please CONTACT US for more information.
Peptides on the other hand, due to their fragile nature and us being unable to monitor how they were handled when they were out of our care, could possibly degrade. We prefer not to accept returns of peptides due to this fact. Although we will listen to all cases should the need arise. Please CONTACT US to discuss this.
If you are missing an item or the item you receive is damaged then please contact us and we will send out a replacement free of any shipping costs to you.